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When consumers/clients/customers are looking for a local service, many times they will do some quick research online to check the credibility of the business. One of the most common actions they take is checking online reviews. Most of the time they will see who has the most reviews, and the highest rating.
If the number of reviews you have (for example google reviews) is not equal to, or greater than your competitors they will get the new business you will not. This can cost you thousands or more a month in lost business.
93% of consumers read online reviews before selecting a business and 74% of consumers say they will not select a business with poor reputation
The average consumer reads 10 reviews before feeling able to trust a business and among consumers that read reviews, 97% read businesses’ responses
48% of consumers only pay attention to reviews written within the past 2 weeks and 84% believe that reviews older than 3 months aren’t relevant
82% of consumers read online reviews for local businesses, with 52% people between the ages of 18 to 54 saying they “always” read online reviews
I want you to think how you make a purchase or hire a local service business. What do you do? I’ll bet you go to the Internet and read the online reviews about that business to help you make the best decision for you and your family.
When you implement an online review acquisition strategy like our platform, you will soon have an automated system to gain 20, 30, 50 or more real reviews every month like clockwork.
Have you ever gotten a bad review that hurt your business? We all have. It’s stressful and frustrating. You feel like the consumer has all the power. With our proprietary online reputation platform we will take this off of your hands, and you will never see a negative review make it online. Through our software you gain control back of your business reputation online.